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Important MESSAGE FOR PATIENTS

Due to the recent surge in Covid-19 and the pressures on the NHS, we have been asked to stop any NON-ESSENTIAL work immediately. We are asking that you ONLY call us or do an online consultation if you have an URGENT request. Read More

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Appointments

We are following the government guidelines and have changed our appointments system in the light of the current Coronavirus situation.

We are reducing non-essential attendance at the surgery. Hence you will be initially assessed with a telephone consultation (triage call) and no face-to-face consultations are bookable without clinician approval. Please help the reception team, when they ask you for information regarding your problem or query.

We have also temporarily disabled the ability to book appointments online, following advice from NHS England, to ensure we can help patients book the most appropriate appointment with the most appropriate person, and only face-to-face if clinically required.

Alternatively, you may wish to use the new eConsult service instead of an appointment. Please note, while we endevour to complete every requestin 3 working days, due to current circumstances, we may not be able to stick to this time frame. All requests will be actioned within 72 working hours.

ROUTINE
URGENT
HOME VISIT
WHEN CLOSED
For non-urgent issues, please follow the guidelines below and choose the right service, which can help you without any appointment. This will help us being more efficient and making an appointment available to you when you need it the most.
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Pharmacy

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.
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The 35 conditions which can be treated at home with advice from the pharmacist include:
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
FIND A PHARMACY
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Online Consultation

Our Online Consultation service will let you request advice, treatment, sick notes, GP letters, recent test results and more. Fill out a quick online form and we will deal with your request in 3 working days.
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How it works?

  • 01
    Find your symptom, condition or request.
  • 02
    Fill out a quick form.
  • 03
    Your practice responds by phone or email, usually by the end of next working day
Get Started Watch Video
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NHS App

The simple and secure way to access a range of NHS services on your smartphone or tablet. Get the NHS app.
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HOW IT WORKS
INITIAL SETUP

Get more control of your health and care

  • 01
    Book and manage appointments at your GP practice
  • 02
    Securely view your GP medical record
  • 03
    Order your repeat prescriptions
  • 04
    Check your symptoms, get instant advice, and more

App tip: Did you know that you can register on NHS app without visiting the practice? Few simple instructions to follow and get it done.

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Call the Practice

Appointments can be booked by calling the practice during working hours
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Save the call to the surgery and make the best use of pharmacy and online consultations, if your concern is of non-urgent nature

Call the Practice

Why does the receptionist need to ask what’s wrong with me?

Our reception staff are important members of the practice team and it has been agreed they should ask patients ‘why the need to be seen’.

We have trained our reception staff to ask certain questions to help make sure you receive the most appropriate medical care from the most appropriate health professional at the most appropriate time.