As we all continue to follow the government guidelines and with thanks to the highly successful vaccine programme, we are working towards restoring some areas of General Practice that have been temporarily on hold due to pandemic pressures. Read More.
Appointments
Currently, as with some other practices across our region, our eConsult service has been disabled at weekends due to concerns of patient safety, as a result of overwhelming demand. You can still utilise this service during opening hours and can continue to seek help from the NHS website, local pharmacy services and 111 at the weekend.
We are following the government guidelines and have changed our appointments system in the light of the current Coronavirus situation.
We are reducing non-essential attendance at the surgery. Hence you will be initially assessed with a telephone consultation (triage call) and no face-to-face consultations are bookable without clinician approval. Please help the reception team, when they ask you for information regarding your problem or query.
We have also temporarily disabled the ability to book appointments online, following advice from NHS England, to ensure we can help patients book the most appropriate appointment with the most appropriate person, and only face-to-face if clinically required.
Alternatively, you may wish to use the new eConsult service instead of an appointment. Please note, while we endevour to complete every requestin 3 working days, due to current circumstances, we may not be able to stick to this time frame. All requests will be actioned within 72 working hours.
For non-urgent issues, please follow the guidelines below and choose the right service, which can help you without any appointment. This will help us being more efficient and making an appointment available to you when you need it the most.
1
Pharmacy
Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.
The 35 conditions which can be treated at home with advice from the pharmacist include:
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
FIND A PHARMACY
Backpain
Cold sores
Common cold
Conjunctivitis
Cradle cap (infants)
Dandruff
Diarrhoea (adults)
Dry eyes
Earwax
Excessive Sweating
Hay fever
Haemorrhoids
Headlice
Indigestion & heartburn
Infant colic
Infrequent constipation
Infrequent migraine
Insect bites & stings
Mild acne
Mild cystitis
Mild Irritant dermatitis
Minor burns & scalds
Mouth ulcers
Nappy/Heat rash
Neck pain
Oral thrush
Period pain
Ringworm/athlete's foot
Sore throat
Sunburn
Teething/toothache
Threadworms
Travel sickness
Warts and verrucae
Wrist pain
2
Online Consultation
Our Online Consultation service will let you request advice, treatment, sick notes, GP letters, recent test results and more. Fill out a quick online form and we will deal with your request in 3 working days.
How it works?
- 01Find your symptom, condition or request.
- 02Fill out a quick form.
- 03Your practice responds by phone or email, usually by the end of next working day
3
NHS App
The simple and secure way to access a range of NHS services on your smartphone or tablet. Get the NHS app.
4
Call the Practice
Appointments can be booked by calling the practice during working hours
