The NHS Friends and Family Test (FFT) is a way of gathering your feedback, so we can continually review our service. Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
We are aware that things can go wrong resulting in an unsatisfied experience.We are aware that things can go wrong resulting in an unsatisfied experience. Please check our complaint policy here.